Hotline Call Flow
Hotline Call FlowDownload
About this Datasheet
See our step-by-step approach to handling incoming hotline calls, and the service level metrics we use to track our performance.
- For anyone responsible for:
- Incident management and hotline intake, capturing incident reports, program reviews and assessments
- What's included:
- A visual diagram of NAVEX’s contact center call flow process
Read the Datasheet
Contact Center Call Flow Process
As one of the first ethics and compliance hotline providers, you can count on us to deliver both state-of-the-art technology and unparalleled industry expertise.