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Benchmark Report

2020 Risk & Compliance Hotline Benchmark Report

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About this Benchmark Report

Risk and compliance officers have many opportunities to leverage the data in their hotline and incident management systems to improve their compliance programs – and their organizational culture of integrity and respect. This year’s benchmarks point to several opportunities to increase program effectiveness.

  1. For anyone responsible for:
    Incident management and hotline intake, capturing incident reports, program reviews and assessments
  2. NAVEX's key findings in the following areas:
    • Report volume
    • Report allegation categories
    • Anonymous vs named reporting
    • Follow up and substantiation rates
    • Case closure times
    • Intake methods
    • And more!
  3. Page length:
    60 pages

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