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Diversity & Inclusion

Create a culture of diversity and inclusion in your workplace

DEI Training Courses

Create a culture of diversity and inclusion in your workplace

Diversity is traditionally concerned with group identity, defined by common characteristics like race, ethnicity, age, sex, religion - and, most recently, sexual orientation and gender identity. But diversity isn’t the same thing as inclusion. If employees are afraid of retaliation, if policies don’t support diversity or aren’t enforced, or if a company’s workforce and branding don’t reflect a diverse culture, even the most diverse workforce is excluded from contributing their great value to the company.

Embracing diversity is correlated with better profitability, opportunities in new markets, a better customer experience, lower employee turnover and customer churn, an enhanced reputation and increased market share.

Employees are highly sensitive to diversity, equity and inclusion as workplace issues. This is especially true in an era of renewed focus on civil rights, and the influence of a younger generation that prioritizes authenticity. A “check-the-box" approach to diversity, equity and inclusion damages trust among customers and employees and sets the company up for potential liability and litigation in the future.

Customers and employees should see themselves reflected in the leadership team, sales force, marketing materials and anywhere they encounter the company. It’s the right thing to do. But it’s not always easy.

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What You Need

Code of Conduct

A code of conduct that is easily shared and updated that includes specific language about diversity, inclusion and anti-discrimination.

Incident Management

Track and report on specific cases and resolutions related to diversity, equity and inclusion.

Web intake

Collect, prioritize and respond to incidents quickly and consistently with a web intake interface.

Training

Train employees on diversity, equity and inclusion, anti-discrimination and combatting unconscious bias.

Anonymous Reporting

Incidents are best reported through an anonymous hotline and dealt with internally, rather than on social media or in the courtroom.

Steps You Can Take to Commit Your Company to Diversity and Inclusion

Step 1

Educate employees with training about unconscious biases, discrimination and microaggressions that undermine diversity and inclusion efforts.

Step 2

Make sure policies include specific language about diversity, are easy to access and update, and are enforced consistently

Step 3

Offer multiple whistleblower reporting methods, such as a compliance hotline, so employees feel safe against retaliation and confident their report will get a timely response.

Step 4

Ensure partners, leadership, representatives, and third-party vendors and contractors don’t compromise your values or expose you to regulatory risks.