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Great patient care starts with smart healthcare risk and compliance management

Your commitment to delivering great healthcare goes beyond the bedside. With a compliance-first approach, you prioritize safety and reliability – for every patient, every visit.

Let’s get started

Healthcare regulations

Meet healthcare regulations, avoid fines and protect your integrity

Patient safety

Boost patient safety with clear medical policies and procedures

Accuracy and transparency

Enable billing accuracy and conflict-of-interest transparency

close-up shot of female doctor with dark black hair

Integrity doesn’t just support great healthcare – it defines it

There’s a huge number of life-changing choices involved in delivering great healthcare. Patient care is just the tip of the iceberg. 

Overseeing the endless needs of an average day working in healthcare, familiar questions come up: 

  • Can our staff quickly find the information they need on important procedures? 
  • Are we complying with the latest healthcare regulatory requirements, including HIPAA and patient safety? 
  • Are we using the data we gather to improve – or is trying to capture it slowing us down? 
  • Do staff retain knowledge and apply best practices consistently? How do we check? 
  • When taking on new patients, how can we ensure we’re not in breach of the Patient Protection and Affordable Care Act or the Health Information Technology for Economic Clinical Health (HITECH)? 
  • Do we manage regulatory requirements, operational risks and cyber threats with manual processes performed by separate departments that rarely share information?

Build trust and improve patient safety with NAVEX One

In healthcare, it’s essential to stay on the right side of regulations. Failing to comply not only risks patient data and carries financial consequences – it also exposes your organization to risk.

  • 553

    large-scale breaches reported on the OCR breach portal in 2023

  • 14.83%

    of breaches on the OCR portal involved unauthorized access or disclosure of PHI

  • $68,928

    maximum civil monetary penalty per HIPAA violation

Unpacking the real challenges of healthcare risk and compliance management

From files and reports that disappear spontaneously to procedure documentation stuck in 1999, what are the challenges you face today?

  • Silence shouldn’t be the safest option

    When patient care, procedures or billing go wrong and no one raises a concern, your organization’s reputation and integrity suffer. 

    • Scattered reporting – Paper forms, handwritten notes and isolated digital channels risk losing critical information and HIPAA violations  
    • Data privacy – Overly complex privacy protocols discourage vital reporting, putting patient safety on the line 
    • Transparency – When report and investigation outcomes are unclear, trust and morale sink

Silence shouldn’t be the safest option

When patient care, procedures or billing go wrong and no one raises a concern, your organization’s reputation and integrity suffer. 

  • Scattered reporting – Paper forms, handwritten notes and isolated digital channels risk losing critical information and HIPAA violations  
  • Data privacy – Overly complex privacy protocols discourage vital reporting, putting patient safety on the line 
  • Transparency – When report and investigation outcomes are unclear, trust and morale sink

Our top resources on compliance management in healthcare

Navigate the complexities of healthcare compliance with these helpful guides.

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Underline integrity in every interaction

Every patient deserves to feel safe and receive your best efforts. Healthcare compliance is your promise to make that happen. 

Why? Let’s break down how it affects your day-to-day healthcare operations: 

  • Enhance well-being by making spaces safer for patients and staff 
  • Protect personal information to maintain trust with every patient you or your partners serve 
  • Provide doctors, nurses and staff with clear guidance, supporting their daily mission to deliver excellent healthcare 
  • Maintain uninterrupted care during outages, ensuring staff always have the support they need 
  • Foster a culture of integrity by promoting transparency on endorsements, financial interests, relationships and other conflicts 
  • Prevent harm and improve patient safety by understanding operational and third-party risks and course correcting with timely data and insights

Keep integrity at the heart of your healthcare services

Encourage your staff to speak up with safe reporting tools, and turn incident reports into guidance for safer, more compassionate healthcare.

  • Close feedback loops with stronger, safer patient care

    Turn incidents into insights and insights into better care with accurate healthcare incident reports that meet HIPAA and patient safety regulations. 

    • Meaningful reporting – Make reporting straightforward and effective, aligning with regulations to turn incidents into learning opportunities 
    • Privacy assurance – Provide a secure channel for staff, ensuring their voices are heard and valued, all within a confidential framework 
    • Transparent outcomes – Map the path from report to resolution clearly, showcasing your commitment to continuous healthcare improvements

Close feedback loops with stronger, safer patient care

Turn incidents into insights and insights into better care with accurate healthcare incident reports that meet HIPAA and patient safety regulations. 

  • Meaningful reporting – Make reporting straightforward and effective, aligning with regulations to turn incidents into learning opportunities 
  • Privacy assurance – Provide a secure channel for staff, ensuring their voices are heard and valued, all within a confidential framework 
  • Transparent outcomes – Map the path from report to resolution clearly, showcasing your commitment to continuous healthcare improvements

NAVEX One: where healthcare compliance meets care

Safeguard your integrity and ensure your patients never have to wonder if they’re getting anything less than your best. NAVEX One gives you complete confidence in your healthcare compliance management.

  • Disclosure Management

    Make disclosures about potential conflicts simple to manage and monitor over time.

    Learn more

  • EthicsPoint Professional

    Prove you value what your people have to say with NAVEX One EthicsPoint whistleblowing and incident management software.

    Learn more

  • Policy & Procedure Management

    Turn your code of conduct and policies into tools for real conversations.

    Learn more

  • Ethics & Compliance Training

    Educate and engage your people with online training that speaks in their language, to their experiences.

    Learn more

  • GRC Dashboards & Reporting

    Stop sifting through data and start solving problems with compliance reporting that puts you in control of your data.

    Learn more

  • Simplified Business Risk Management

    Quick to launch, quick to deliver – NAVEX IRM out-of-the-box is your express route to mastering business risk management.

    Learn more

Trusted by more than 1,300 leading healthcare organizations worldwide

Get inspired by stories of healthcare providers turning compliance into compassionate care. Here’s how NAVEX One healthcare compliance solutions play a role in their everyday victories.

  • I think we’ve already achieved our return because the system is organized. things are getting done in a timely manner now; we’re not waiting six months to a year to get a policy approved.

    SJRMC

    Kelli Marsh
    Policy Management Administrator

    See their story

  • The surveyor met with an area director and said, ‘Do you have a policy for X?’ And they said yes. And he said, ‘Can you show me?’ Within 20 seconds, they went into their folder in PolicyTech, printed the policy, gave it to the surveyor.

    Navicent Health

    Casey Bedgood
    System Accreditation Optimization Officer

    See their story

  • If you look at a return on investment, and you had a way to put a price tag on frustration, you’d soon realize PolicyTech is very well worth it.

    Pratt Regional Medical Center

    Ken Brown
    Chief Human Resources Officer

    See their story

  • NAVEX provides a single point of truth for all our compliance needs with the ability to scale as we grow. They are great partners with the right expertise and solutions to advance our compliance program.

    CDL Nuclear Technologies

    Heather Hurst
    CQE, CCEP, CHC, Chief Compliance Officer

    See their story

Protect what matters most with NAVEX One

With flawless healthcare compliance, you create a haven of trust and safety for staff and patients alike. Ready to transform healthcare compliance into your strongest asset?

Start today