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White Paper

Getting Started with Employee Incident Management

Learn the essential building blocks of an effective employee incident management program and how strong reporting channels help organizations identify, investigate and mitigate risk early.

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Why employee incident management matters

Encourage a speak-up culture

Understand how trusted reporting channels support transparency and employee confidence

Identify and mitigate risk early

Address misconduct before it escalates into regulatory, financial, or reputational harm.

Build a strong compliance foundation

Establish the fundamentals to support effective investigations and long-term risk management

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What effective incident management looks like in practice

An incident management program is a foundational part of any ethics and compliance framework. But for organizations early in their journey, knowing where to start – or what needs to be include – isn’t always clear.  

When employees have trusted mechanisms to report misconduct anonymously or confidentially, organizations gain a clearer view of ethics and compliance risk. 

This white paper defines what employee incident management is, explains why it plays a critical role in workplace culture and compliance, and outlines the four core elements every effective program should have in place.

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Core elements of an incident management program

These four components form the foundation of an effective incident management program.

  • Establish top-down commitment

    Visible support from senior leadership and the board builds trust and increases employee confidence in reporting systems.

Establish top-down commitment

Visible support from senior leadership and the board builds trust and increases employee confidence in reporting systems.

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From reporting to resolution

Launching or improving an incident management program requires clear communication, defined processes, and consistent documentation. In this white paper, you’ll learn how to: 

  • Set up effective intake channels, including hotline, web, and open-door reporting 
  • Establish clear documentation and case management practices to support investigations 
  • Promote transparency and trust so employees understand what happens after they report 
  • Analyze incident data to identify trends, risks, and areas for improvement 
  • Use reporting insights to strengthen your overall compliance and risk management program
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Who should read this white paper

This white paper is designed for professionals responsible for creating, managing or supporting employee incident reporting and investigation processes, including: 

  • Compliance and ethics leaders building or formalizing an incident management program 
  • HR professionals handling employee concerns, misconduct, and workplace investigations 
  • Legal teams supporting internal investigations and regulatory readiness 
  • Risk and audit professionals looking to improve visibility into organizational risk 
  • Organizations early in their incident management journey or reassessing existing processes
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Explore more resources on incident management

Build a stronger foundation for incident management

Get practical guidance on launching or improving an employee incident management program and learn how strong reporting systems support culture, compliance and long-term risk reduction.

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