Definitive Guide to Incident Management
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About this Definitive Guide
Learn everything you need to create an effective case management program - from planning to implementing to measuring results - with our comprehensive guide.
- For anyone responsible for:
- Incident management and hotline intake, capturing incident reports
- What you'll learn:
- How to define your goals and create a strategy
- How to promote use of your incident management program
- How to monitor and improve your program’s effectiveness
- Page length:
- 26 pages