Aderco: International Whistleblowing Program Delivered by NAVEX One

Before NAVEX, Aderco had no dedicated reporting system.

Concerns were expected to be raised through direct management under an anti-harassment policy, an approach not suitable for all sensitive situations.

Although not legally required to implement a whistleblowing system due to its size, Aderco recognized the strategic importance of offering a structured, secure and credible reporting channel, especially in support of its social and governance commitments.

Aderco successfully implemented a centralized, multilingual whistleblowing platform in under two months.

The deployment process was structured, precise and closely supported by NAVEX. The platform was adapted to local needs—including a rapid French translation for the Belgian office—demonstrating flexibility and responsiveness.

“The implementation process was very well scheduled, precise, and closely monitored. Support was excellent.”

The system now provides:

• Centralized case management from headquarters
• Reporting available in French and English
• Anonymous submission capability
• A consistent solution across global offices

“The ability to submit reports anonymously is extremely important. It reassures employees.”

The result is a proportionate, scalable compliance infrastructure aligned with Aderco’s size and international footprint.

For leadership, success is not measured solely by volume of reports—but by preparedness, credibility and trust.

Although no reports have been submitted since implementation, the impact has been meaningful.

• Increased internal awareness around ethics and compliance
• Greater visibility and legitimacy of the compliance function
• Reinforced employee reassurance through anonymous reporting capability
• Strengthened alignment with B Corp governance standards

“Even if we haven’t had reports yet, we are satisfied to have an intuitive and easy-to-use solution available if needed.”

The Compliance Manager reports 100% satisfaction with the solution.

As Aderco continues to grow internationally, the whistleblowing program will evolve alongside the business.

Key priorities include:

• Conducting awareness campaigns to normalize usage
• Leveraging NAVEX Community resources for education
• Potentially extending access to external stakeholders
• Monitoring employee perception through a planned 2026 survey

Long-term success will mean:

• Sustaining a trusted, accessible and internationally consistent reporting system
• Maintaining alignment with certification standards
• Ensuring the compliance framework scales proportionately with company growth

For Aderco, implementing NAVEX One Whistleblowing & Incident Management was not about regulatory pressure, it was about strengthening culture and governance proactively. 

“If an SME has ambitions around workplace well-being or certifications such as B Corp, the NAVEX solution is very well suited.”