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At a glance

Course Types
Full Length
Employment Law
NLRA - National Labor Relations Act
Employee Relations & Union Awareness
Rich Media

Even the most employee-friendly workplaces may experience union organizing efforts. So, it’s critical that managers are well-equipped to respond in a way that doesn’t violate the law – or employees’ rights.

NAVEX’s Union Awareness (Part 2) explores the ways leadership can identify union organizing and accurately respond to issues that may result from these efforts. Coverage includes critical topics, like the laws that govern unions and union organizing, how union activity can impact the workplace, the early signs of organizing, and what managers can say or do when they know of or suspect it’s happening. The course uses animation, video and real-world, interactive scenarios to engage learners and drive home important points.

Any organization can experience union-organizing activity; the key is being able to respond appropriately. Training and preparedness are the crucial first steps to ensuring that happens.

Course Details


​Key concepts covered in this course:

  • Overview of the National Labor Relations Act (NLRA)
  • How the NLRA protects employees
  • What is – and isn’t – covered under the NLRA
  • The challenges managers may face in connecting directly with their unionized employees
  • The role that unions can play in important decisions, like employee pay, hours, schedules and promotions
  • Some of the ways managers in unionized workplaces may spend their time, such as bargaining sessions or grievance meetings
  • Common union-organizing signs
  • Guidelines for responding to employee questions and concerns that could signal union activity
  • What a manager can say when union activity occurs, including facts, opinions and experiences (FOE)
  • Speech and conduct that could violate the law, including threats, interrogation, promises and surveillance (TIPS)
  • The value of continued engagement with employees