
Roger Akers
SVP, Global Contact Center Operations
NAVEX
Roger Akers brings nearly 30 years of contact center leadership experience to NAVEX operations in the United States, Europe, Central and South America.
Throughout his career, he has served the third-party service provider space across multiple industry verticals with inbound, outbound and business-process outsourcing services. He brings more than 20 years of international experience to NAVEX call center operations, having previously opened and operated contact centers in both India and the Philippines. Roger earned a degree in business administration from The Leeds School of Business at the University of Colorado, Boulder.