QA Specialist

At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact.

Our high-performance culture is driven by our values.  We move with speed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right. 

Are you someone who is organized, detail oriented, and loves analytical review? Are you interested in starting a career in Quality Assurance? If so, the QA Specialist role may be a great fit for you!

NAVEX is looking for a new QA Specialist who will assist with day-to-day QA review of custom web pages and other tailored web-based services to NAVEX customers. In addition, you will analyze, validate, prepare, and audit data introduced into customer databases, and facilitate processes that contribute to data quality, including researching functionality of our current and future products and assisting in the creation of strategies and tools for validation of data quality and integrity within those products.

You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success.  Join us and help shape what’s next!

What you’ll get: 

• Meaningful Purpose. Your work helps organizations operate with integrity and protect their people—at a scale few companies can match.
• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

What you’ll do:

• Collaborate in office at minimum two days a week with team
• Perform quality assurance checks on web intake sites, web forms, training courses and back-end system configurations
• Confirm quality, and accuracy of display, of data in multiple languages
• Audit, document, and validate completeness and correctness of existing customer data
• Evaluate project requests based on system requirements
• Manage multiple work tasks, prioritizing responsibilities, and executing against deliverables
• Provide technical support for Services teams
• Maintain individual Key Performance targets
• Follow instructions and establish guidelines as assigned by your manager

What you’ll bring:

• 2+ years of related experience
• A high level of attention to detail, excellent follow through, and consistently reliable and accountable
• Experience managing the integrity and quality of a variety of types of data
• Familiarity with popular web browsers and accessibility principles
• Understanding of database structures and functionality as they affect interface design
• The ability to interpret instructions from diverse sources
• The ability to manage multiple tasks simultaneously and work within fixed deadlines
• The ability to learn and assimilate new information quickly
• Proficiency in Microsoft Office
• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
• Fuel performance and outcomes. Leverage your job competencies and champion NAVEX’s core values

Our side of the deal: 

• We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way.
• The starting pay rate for this role is 940,000 INR per annum. Shifts ending between 12:00 AM IST and 07:00 AM IST are eligible for a night shift differential of 500 INR/day. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.