The topic on everyone’s mind: AI
Artificial intelligence continues to dominate conversations across every business function – but for compliance leaders, the question has shifted from whether to use AI to how to use it responsibly.
That theme was front and center during the recent NAVEX One tech huddle webinar, where product leaders showcased new capabilities designed to help compliance teams work more efficiently across investigations, training, policy management, disclosures and regulatory change management.
The common thread throughout the session was clear: AI delivers the greatest value when it is embedded into existing risk and compliance workflows and paired with strong human oversight.
One of our core beliefs at NAVEX is that AI should support compliance professionals, not replace them. Human review, approval and judgment remain essential components of every workflow. The goal is to help teams spend less time on administrative work and more time addressing risk, making informed decisions and driving program effectiveness.
AI-assisted investigations help teams move faster
Investigations remain one of the most resource-intensive responsibilities for compliance teams. As report volumes grow and cases become increasingly complex, investigators need ways to quickly identify relevant information and focus on what matters most.
Recent enhancements to the NAVEX Whistleblowing & Incident Management solution focus on helping investigators reduce manual effort while maintaining control over decision-making.
New capabilities and enhancements include:
Instant machine translation for multilingual reports and reporter conversations
- AI-assisted issue categorization suggestions to improve consistency
- AI-generated case summaries that quickly surface key details
- Attachment summarization to accelerate evidence review
- AI writing assistance for case notes and documentation
- Bulk export capabilities for cases and supporting files
- Integrated benchmarking insights to compare reporting metrics against industry peers
Rather than replacing investigative expertise, these tools help investigators spend less time gathering information and more time evaluating facts, assessing risk and determining appropriate next steps.
We’re trying to reduce hours of reading and help investigators get to the heart of the issue very quickly.
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Compliance training is becoming more measurable
Additional enhancements to the NAVEX Ethics & Compliance Training solution reflect an industry-wide shift toward measuring effectiveness rather than simply tracking completion rates.
Many organizations can easily report how many employees completed training. But understanding whether employees actually retained the information and can apply it in real-world situations is often much harder.
New capabilities provide deeper visibility into training performance, including:
- Training Insights dashboards for completion, engagement and assessment tracking
- Question-level analytics that identify knowledge gaps and confusing content
- Learner Select personalization options
- Module Collections that support shorter, role-specific learning paths
- New course content across anti-bribery, harassment prevention, belonging and inclusion, trade compliance and workplace violence prevention
This focus aligns with broader industry trends where growing adoption of shorter, more targeted learning approaches helps reinforce knowledge over time and better resonates with learners.
For compliance leaders, the takeaway is straightforward: training programs need to demonstrate impact, not just participation.
Policy management becomes easier to understand
Policies remain one of the most important tools for communicating expectations and guiding employee behavior. Yet one of the biggest challenges organizations face is helping employees understand what actually changed when policies are updated.
New AI-assisted policy management capabilities address this challenge directly, including:
- AI-generated summaries of policy revisions during approval workflows
- Faster visibility into changes between policy versions
- Easier communication of updates to employees
- Continued investment in conversational policy search and Compliance Assistant capabilities
These improvements address an important reality: policies are operational resources employees rely on every day – when updates are difficult to understand, adoption suffers. Providing clear summaries and easier access to information helps organizations improve policy awareness while reducing administrative burden for compliance teams.
Disclosure management workflows become more flexible
Disclosure management is another important part of risk management at any organization. However, disjointed processes and inconsistency in disclosure management increase risk and are all too common in even large enterprise organizations. NAVEX One Disclosure Management now offers additional capabilities, including:
- Proxy submission options for employees who need assistance completing disclosures
- Exportable disclosure question-and-answer data for reporting and analysis
- Greater flexibility for onboarding campaigns and annual disclosure programs
While these updates may appear incremental, they contribute to a broader strategy of creating connected compliance workflows that reduce friction for employees and provide better visibility for program administrators.
Turning regulatory noise into governed action
Many compliance teams still rely on a combination of spreadsheets, email alerts, newsletters and manual tracking processes to monitor evolving regulations. As regulatory activity accelerates globally, that approach becomes increasingly difficult to sustain.
The NAVEX One Regulatory Change Management solution is an effective way to centralize and operationalize regulatory monitoring. For example, NAVEX One RCM offers:
- Monitoring of more than 8,000 regulatory bodies globally
- AI-assisted filtering to reduce unnecessary noise
- Horizon scanning to identify emerging risks earlier
- Workflow-driven assessments and action plans
- Audit-ready documentation and traceability
- Connections between regulatory alerts, policies and key stakeholders
For many organizations, the challenge is no longer finding regulatory information. The challenge is determining which developments matter, assigning ownership and documenting actions taken.
By connecting regulatory intelligence to workflows and accountability, organizations can address emerging risks earlier and improve defensibility when regulators or internal stakeholders ask how changes were evaluated and implemented.
The goal is to replace spreadsheets and recurring internal meetings with something more consistent and reportable.
NAVEX
AI is becoming more operational across risk and compliance programs
Organizations are moving beyond standalone AI tools and exploring how AI can support day-to-day compliance operations. The most valuable use cases tend to focus on practical efficiency gains, reducing repetitive work and helping teams make faster, more informed decisions.
Some of the key considerations for using AI in compliance are:
- AI is increasingly embedded within existing compliance workflows
- Efficiency gains are most impactful when paired with human oversight
- Connected visibility across compliance functions is becoming more important
- Governance, accountability and defensibility remain critical requirements
- Customer feedback continues to shape product innovation and roadmap priorities
As compliance teams face increasing complexity, growing data volumes and evolving regulations, technology investments are increasingly focused on helping teams work smarter across the entire compliance lifecycle.
For organizations exploring how AI fits into their compliance programs, the trajectory is clear: success comes from combining intelligent automation with human expertise, strong governance and connected workflows that turn insight into action.
