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Customer Success

Real people when you need them. Self-service when you want it.

NAVEX customer support is built around a team of dedicated professionals and on-demand guidance. Our goal is to provide customers the support they need when and how they want it.

Contact us to learn more
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Your accomplishments are our biggest wins

At the heart of every success story is a supportive team – and that’s exactly what you get with NAVEX. Whether it’s a quick query or in-depth support, we’re here for you. 

  • Access the collective wisdom of the NAVEX community 
  • Get the latest GRC trends and tips in our Resource Center 
  • Enjoy dedicated, 24/7 NAVEX team support
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NAVEX Community

Our NAVEX Community is a first (and often only) stop that customers need to get quick answers and guidance. It contains instructions and FAQs to answer the most common questions in a few clicks of the mouse. It also hosts regularly updated educational articles, video trainings and release information to help bring efficiency and effectiveness to your programs.

  • Knowledge Base - Our Knowledge Base articles are designed to be accessed through search or browsing, depending on your need. The quick-response search serves up the most helpful answers for your timely requests. 
  • Product Training - A team of training professionals is dedicated to ensuring our customers have an effective understanding of the robust features within each product. 
  • Additional Resources - The NAVEX Community makes it easy for you to track support requests, update your contact information, obtain real-time visibility into system status, and contact Accounts Receivable.

Compliance doesn’t have to be complicated. 

Ready to take the next step in your risk and compliance journey?

Are you tackling a specific GRC challenge? Or seeking comprehensive risk and compliance support?

Whatever your goals, you might like to see exactly how NAVEX One works. 

Drop your details into the form here – we’ll connect with you within 30 minutes to arrange a demo time and focus that suits you. 

Got questions now? Give us a call on +44 (0)20 8939 1650 - we’re ready to chat.

Get your NAVEX demo

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If you need help or want further info in the meantime, feel free to give us a call at 1-866-297-0224.   

Have a nice day. :)