Customer Success
Get the support you need, when and how you want it, from hands-on compliance professionals and our bank of on-demand guidance.
Your accomplishments are our biggest wins
At the heart of every success story is a supportive team – and that’s exactly what you get with NAVEX. Whether it’s a quick query or in-depth support, we’re here for you.
- Access the collective wisdom of the NAVEX community
- Get the latest GRC trends and tips in our Resource Center
- Enjoy dedicated, 24/7 NAVEX team support
Our work in numbers
When you choose us for risk and compliance consulting, you get a partner with a track record you can see. Here’s a look at the numbers behind our work.
- +46
Net Promoter Score as of Q2 2025
- 98%
CSAT score for customer satisfaction
- 35+
years of successful projects and satisfied customers
The NAVEX Community – what’s in it?
The NAVEX Community is the first place our customers look for quick answers to common questions asked by customers. It’s designed to be an easy-to-navigate central hub to inspire and guide your compliance program.
Inside the NAEVX Community space, you’ll find:
- Topical advice – Get quick answers on the topics you want, through search or via browsing, optimized to give you exactly what you’re looking for.
- Product training – Want to see exactly how something works? Access a range of walkthrough demos and product feature training videos on-demand.
- Trackable support – Follow support request activity, update contact information, see your live system status and contact Accounts Receivable, all in one place.
- Suggestion box – We take feedback seriously and improve our solutions based on what you say. You can submit, share and upvote suggestions that we aim to build into our product roadmap.
We don’t help you launch your program just to leave you learning alone.
NAVEX customer service, support and bespoke consulting keeps your program thriving long-term.