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About this Webinar

What You'll Learn:
  • Principles of operational resilience
  • Critical success factors for a valuable operational resiliency program
  • Streamlined action plan to move forward
Adam Billings & Peter Laz
60 minutes

What would you do if you couldn’t serve your most important customers when they needed you the most? Customers want and need to have relationships with companies that deliver their products and services regardless of any disruptive event. Operational Resilience is recognized as the model to maintain a firms’ brand despite disruptions and service degradations.