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What Separates a Mature Speak-Up Programme from an Effective One?

UK organisations report just 0.69 cases per 100 employees, compared to the global benchmark of 1.65, while 66% of reports are submitted anonymously. So, what do these figures really mean?

Join NatWest, M&G and NAVEX as they explore what the latest UK benchmark data reveals about reporting behaviour, employee confidence and speak-up culture and share practical strategies for strengthening trust, encouraging employees to speak up and improving programme effectiveness.

Duration: 45 minutes + Q&A

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Three people sit talking around a coffee table in a modern office lounge, while several others walk by in the background. The space has colorful decor and glass-walled meeting rooms.

Meet the speakers

  • A smiling woman with long blonde hair stands in front of a blurred background featuring soft pink and white floral patterns.

    Kathryn Earnshaw

    Head of Speak Up (Whistleblowing)

    M&G

    A smiling woman with long blonde hair stands in front of a blurred background featuring soft pink and white floral patterns.

    Kathryn Earnshaw

    Head of Speak Up (Whistleblowing)

    M&G

  • Portrait of Andy Noble

    Andy Noble

    Head of Whistleblowing

    NatWest Group

    Portrait of Andy Noble

    Andy Noble

    Head of Whistleblowing

    NatWest Group

    Andy is Head of Whistleblowing and Speak Up for the NatWest Group. Starting his career with NatWest in 1984, he has held numerous front line and risk function roles, predominantly in the Retail and Private Banking sectors. His experience spans compliance, operational risk, credit risk and financial crime.

    Following the introduction of new whistleblowing regulations by the UK’s financial regulators in 2016, Andy led the development and implementation of a group-wide whistleblowing framework at NatWest. This provides a mechanism for colleagues across the bank to confidentially raise concerns about unethical behaviour and wrongdoing, helping to support a strong risk culture.

    Andy was also a Special Constable with the Metropolitan Police Service for 29 years. He received a long service award from the Commissioner of the Metropolitan Police prior to retiring in 2018.

  • Joe Stubbs

    United Kingdom Country Manager

    NAVEX

    Joe Stubbs

    United Kingdom Country Manager

    NAVEX

    Joe Stubbs is the Country Manager, UK&I at NAVEX, where he leads efforts to help organisations navigate an increasingly complex regulatory landscape. He partners with compliance, legal and risk leaders to implement scalable solutions that strengthen governance, mitigate risk and foster ethical business practices. With a proven track record of scaling SaaS organisations, Joe is known for building high-performing teams and applying a practical, commercial mindset to compliance and risk management.

  • A young man with short blond hair and a trimmed beard, wearing a dark suit jacket and a light-colored dress shirt, poses against a plain white background while looking at the camera and smiling slightly.

    Matthew Riley

    Account Director

    NAVEX

    A young man with short blond hair and a trimmed beard, wearing a dark suit jacket and a light-colored dress shirt, poses against a plain white background while looking at the camera and smiling slightly.

    Matthew Riley

    Account Director

    NAVEX

    Matthew is a seasoned Account Director at NAVEX, specialising in helping organisations establish, embed, and enhance their compliance programs. With a deep understanding of risk, ethics, and governance, he works closely with businesses to provide greater visibility into their ethical landscape and regulatory obligations.

    By leveraging data-driven insights, Matthew empowers organisations to make informed, strategic decisions that strengthen compliance, mitigate risk, and drive business success. His expertise lies in transforming compliance from a reactive necessity into a proactive and integral part of corporate strategy.

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Why speak-up culture deserves a closer look

Most organisations have whistleblowing policies, reporting channels and compliance frameworks in place. But one question remains: 

Do employees trust the organisation enough to speak up when something goes wrong? 

UK organisations report fewer concerns than the global average, and two-thirds of reports are submitted anonymously. At the same time, the average case takes 49 days to close, compared to 28 days globally. Together, these trends raise important questions about employee confidence, speak-up culture and how organisations respond when concerns are raised.

For compliance and HR leaders the challenge is not implementing reporting channels, it is creating a culture where employees feel safe speaking up and leaders have visibility into risk before it escalates.

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Compliance programmes are only as strong as the culture that supports them

Policies establish expectations. Training builds awareness. Disclosure processes help identify conflicts and risks. But when employees witness misconduct, harassment or unethical behaviour, the effectiveness of those controls depends on whether people feel confident speaking up. 

As part of our broader compliance maturity series, this webinar explores the trust and culture layer that underpins every successful compliance programme, connecting policies, training, disclosures and incident management into a more effective approach to risk and compliance.

What you'll learn

Hear practical insights from NatWest, M&G and NAVEX on benchmarking your programme, strengthening trust, managing investigations effectively and responding to the emerging challenges shaping speak-up culture today.

    • How to benchmark your whistleblowing programme effectively 
    • What reporting volumes, anonymity rates and case metrics alone can and cannot tell you

  • How to benchmark your whistleblowing programme effectively 
  • What reporting volumes, anonymity rates and case metrics alone can and cannot tell you

What separates organisations that employees report to from those they report about?

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