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How AI Streamlines Whistleblowing Intake and Investigations

See how AI-assisted workflows help compliance teams classify reports, understand case details, improve documentation and manage investigations more efficiently – while keeping human judgment and oversight at the center.


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NAVEX EthicsPoint Professional software interface displays an incident management system with case details listed on the left and suggested related cases with match scores on the right.

Simplify incident intake and investigations with AI-assisted workflows

NAVEX One Whistleblowing & Incident Management helps organizations collect, manage, investigate, and report on employee concerns and incidents across reporting channels, regions, and languages.  

Employees can raise concerns confidentially and, when needed, anonymously. 

Investigators can manage cases in a consistent workflow, use AI-assisted capabilities to streamline triage and documentation, and leverage translation and localization features to support global teams. 

By centralizing incident report intake, case management, analytics, and multilingual investigation workflows, Whistleblowing & Incident Management helps organizations reduce risk, improve response consistency, and strengthen a culture of trust, transparency and accountability.

A person wearing glasses and a dark sweater sits at a desk, reading a document. A laptop, notebook, mug, and shelves with small items are visible in the background. The setting appears to be a home office.

Collect and manage incident reports consistently

Whistleblowing & Incident Management provides a single, secure database for report intake and case management. Reports from telephone, open-door, mobile, web-based and other report intake channels can be consolidated into one system for review, investigation, reporting and analysis.  

Customizable workflows, tasks, reminders, role-based access, enhanced case and task assignment tools, and configurable notifications help organizations manage incidents according to internal policies, regulatory expectations and organizational standards.

A screen shows a suggested case summary about a potential conflict of interest, with Decline and Accept buttons. A persons hand is visible near a keyboard and a notepad.

Accelerate investigations with AI-assisted workflows

Whistleblowing & Incident Management helps investigators work faster and more consistently with AI-assisted capabilities designed to support triage, classification, documentation and case understanding.  

AI-assisted features can help investigators: 

  • Identify suggested issue types based on reported case details 
  • Identify potentially related cases with AI-assisted suggestions 
  • Generate high-level case summaries for faster triage 
  • Summarize supported case attachments, including text-based files and images 
  • Improve writing quality and consistency in case documentation 
  • Reduce manual review time while keeping investigators in control 

These capabilities help investigation teams save time, improve documentation quality, and focus attention on the cases and details that matter most.

A person with short gray hair is sitting at a table with a laptop open to a video call showing six people. Nearby are a smartphone, notebooks, and a potted plant. The table has a patterned mat underneath the laptop.

Support global teams with translation and localization

Whistleblowing & Incident Management supports global investigation teams with multilingual and localized experiences that help users work more confidently across languages and regions.  

Investigators can work in their preferred language, supported by translated case investigation experiences, localized case history entries, translated AI-suggested issue type details and configurable language settings. Instant translation capabilities 

help investigators understand report details and communicate with reporters through follow-ups, reducing delays in multilingual investigations. 

For global organizations, these capabilities help remove language barriers, improve collaboration across regional teams and support a more consistent speak-up and investigation experience.

A computer screen displays NAVEX EthicsPoint Professional colorful donut chart showing incident management analytics by issue type, with a legend and case numbers listed on the right side of the dashboard.

Pinpoint trends and potential risk with robust analytics

Whistleblowing & Incident Management metrics and analytics help organizations turn incident data into action. Reporting, analytics and incident benchmarks support day-to-day case monitoring, deeper trend analysis and visibility into potential risk areas.  

Teams can use reporting to evaluate case activity, track issue patterns, analyze outcomes, benchmark incidents against NAVEX data and monitor program health. With Premium Analytics and NAVEX One Analytics & Benchmarking capabilities, organizations can better understand emerging risks, identify blind spots and support more informed compliance decisions.

FeatureBenefit
AI-assisted investigationHelps investigators triage, classify, identify related cases, summarize, and document cases more efficiently with AI-suggested issue types, AI-generated case summaries, AI attachment summaries, and writing assistance.
Multilingual case investigationEnables investigators to work in their preferred language with translated case experiences, localized case history entries, and translated AI-suggested issue type details. Instant translations for report details and follow ups.
Collect reports from multiple sourcesConsolidates telephone, open-door, mobile, web-based, and other incident reports into a single secure database for review, investigation, reporting, and analysis.
Consistent collection and investigationCustomizable workflows, tasks, reminders, enhanced assignments, and configurable notifications help teams manage incidents consistently and in alignment with organizational standards.
Enhanced case and task assignmentsImproves assignee selection with clearer user details, search, filtering, sorting, and pagination for case and task assignment workflows.
Scalable to grow as you growSupports complex organizational structures, regulatory mandates, and sophisticated workflows as programs evolve.
Visibility into potential risk areasReporting, analytics, incident benchmarks, and Analytics & Benchmarking help teams identify trends, monitor case activity, and reveal potential blind spots.
Configurable role- or skill-based accessUser and group permissions help maintain privacy while ensuring users have access to the case information and workflows they need.
Robust administration capabilitiesAdministrators can manage system settings, roles, reporting, translation options, and AI feature settings to align the solution with organizational needs.
International data privacy complianceSupports global compliance needs with configurable access, privacy controls, and tools that help organizations manage sensitive incident data responsibly.

Scale global investigations with AI-assisted workflows

AI-assisted workflows and multilingual capabilities help investigation teams work more efficiently, collaborate across languages and maintain consistency throughout the investigation lifecycle.

A diverse group of six colleagues stands around a table in a modern office, smiling and discussing something on a laptop. Large windows show a city skyline in the background.
Built for global speak-up programs

Support investigations across languages and regions

Global organizations need investigation workflows that work across countries, teams, and 

languages. Whistleblowing & Incident Management helps reduce language barriers with 

translated investigation experiences, instant translation for report details and follow-ups, and localized case information. 

These capabilities help regional teams work more efficiently, improve communication with reporters and support a more trusted global speak-up culture.

Smiling man with glasses sits near a window. In front, a circular progress chart shows five status segments: Investigation Completed, In Progress, Unreviewed, Investigation Started, and Review Complete.
AI-assisted case management

Work faster while keeping investigators in control

NAVEX provides AI-assisted capabilities to help investigators reduce manual effort 

and improve consistency throughout the lifecycle of the case. Investigators can review 

AI-generated suggestions, related case recommendations, summaries, and rewritten 

content before deciding whether to accept, edit, regenerate, or decline the output.  

This human-in-the-loop approach helps teams gain efficiency while maintaining oversight 

and control over investigation decisions and case documentation.

Explore AI in practice

  • Playbook

    Six AI-Powered Risk and Compliance Workflows You Can Use Today

    As compliance demands continue to grow, teams need smarter ways to manage risk without sacrificing oversight. This playbook explores six real-world AI-powered workflows available within NAVEX One that help streamline investigations, improve consistency and support faster, more informed decision-making across compliance and risk programs.

    Get your playbook

  • Webinar On-Demand

    What’s New at NAVEX: AI and Compliance Workflows

    In this live, interactive Customer Tech Huddle session, you’ll see how risk and compliance teams are using NAVEX’ most recent software releases to operationalize work across investigations, training, policy and disclosure management, including AI-powered capabilities. Learn what’s new to help you reduce manual effort and friction, stay aligned to regulatory change and move faster with more connected, scalable workflows.

    View on demand

  • Solution

    AI-powered Risk & Compliance | Nira

    Meet Nira, the AI agent built into NAVEX One. Discover how AI-powered workflows help compliance teams uncover emerging risks sooner, automate routine work and make more informed decisions while keeping human judgment at the center.

    Learn more

Compliance doesn’t have to be complicated.

Ready to take the next step in your risk and compliance journey?

Strengthen your risk and compliance program with NAVEX One

NAVEX One helps organizations manage risk, strengthen compliance programs, and connect governance, risk and compliance activities in one platform. 

Share a few details and a NAVEX expert will: 

  • Schedule a brief 15-minute call to understand your organization’s priorities
  • Answer initial questions and discuss your goals
  • Arrange a personalized NAVEX One demo tailored to your needs

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