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About this Benchmark report

With the analysis of over one million incident reports from NAVEX’s customer hotline and incident management systems, this annual report helps guide key decision making and program benchmarking against peer organizations. Each year, we collect and anonymize this data to create our annual benchmark report for you to share within your organization.

  1. For anyone responsible for:
    Incident management and hotline intake, capturing incident reports, program reviews and assessments
  2. NAVEX's key findings in the following areas:
    • Report volume
    • Report allegation categories
    • Anonymous vs named reporting
    • Follow up and substantiation rates
    • Case closure times
    • Intake methods
    • Reporting outcomes
    • And more!
  3. Page length:
    64 pages

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