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Micro Learning

Whistleblowing, Reporting & Retaliation: Managing Complaints

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Whistleblowing, Reporting & Retaliation: Managing Complaints

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At a glance

Course Length
< 10 min
Course Types
Micro Learning
Category
Employment Law Training
Audience
Managers
Employees
Topics
Speaking Up & Reporting
Format
Video

Managers have a unique role when receiving and escalating complaints. In addition to following the proper processes, they must also create an environment in which their employees are comfortable speaking up. Responding to complaints effectively is a critical part of this. This micro learning explores what an effective manager response looks like, from offering support to addressing retaliation concerns, all with the goal of ensuring employee confidence in the reporting process.

This course works well with

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    Complaints and Investigations
    Full Length
    Managers, Employees
    Recent data confirm that employee complaints of workplace misconduct, harassment, discrimination and retaliation are on the rise. Handling complaints properly is critical—to protect the organizational culture and reputation and to mitigate legal risk. Failing to handle complaints properly can result in significant legal liability and reputational harm to the organization. Training managers about the critical role they play in the complaint management process and how they may be asked to help with investigations is essential for building employee trust in leadership.
  • Whistleblowing, Reporting & Retaliation: Speaking Up Matters

    Whistleblowing, Reporting & Retaliation: Speaking Up Matters
    Micro Learning
    Managers, Employees
    This micro learning course explores the importance of reporting and the potential for misconduct to worsen if concerns about violations are not internally reported.