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At a glance

Course Types
Full Length
Employment Law
ADA - Americans with Disabilities Act
All Learners
Disability Accommodation
Rich Media

Disability Discrimination and Accommodation (Advanced) expands upon the learning points introduced in the Basics version of this course. It is designed to give managers the additional information they need to make ethical employment decisions throughout the employment relationship and ensure all employees – including employees with disabilities – are treated fairly and have an equal opportunity to succeed. Since management plays a key role in creating a fair workplace where all employees feel valued, supported and respected, providing effective disability discrimination and accommodation training is an essential step towards finding business success.

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Course Details


Key concepts covered in this course:

  • The responsibility to follow organizational policies, including EEO and reasonable accommodation policies

  • Important questions to ask to ensure clear and accurate job descriptions

  • Understanding reasonable accommodation requests

  • Key questions to ask and avoid for all candidates

  • How to respond to a candidate’s disability comments during the interview process

  • Avoiding stereotypes and biases

  • Pre-employment medical exams

  • Do’s and don’ts before the interactive process begins

  • When to involve HR if a manager suspects an employee is struggling due to a disability

  • Handling the interactive process and what to expect

  • Recognizing and handling disability harassment

  • Holding employees to the same performance standards, regardless of ability status

  • Ensuring decisions on discipline are free of stereotypes and bias

  • Best practices for working with underperforming employees

  • Working with HR and avoiding retaliation

  • A manager’s important role in preventing and stopping disability discrimination

  • An opportunity to review key policies and certify