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Meet Nira for Policy Guidance 

Your AI-powered guide to employee compliance

Give your people on-demand answers to their compliance questions – as quickly and easily as sending and receiving a text. Nira for Policy Guidance pulls information directly from your approved policies to deliver clear, accurate guidance in natural language.

Strengthen your risk and compliance program with NAVEX One

NAVEX One helps organizations manage risk, strengthen compliance programs, and connect governance, risk and compliance activities in one platform. 

Share a few details and a NAVEX expert will: 

  • Schedule a brief 15-minute call to understand your organization’s priorities
  • Answer initial questions and discuss your goals
  • Arrange a personalized NAVEX One demo tailored to your needs

Request your personalized NAVEX One demo

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Demo successfully requested! A team member will reach out soon to schedule your demo session.   

If you need help or want further info in the meantime, feel free to give us a call at +44 (0)20 8939 1650.   

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Easy

Make policies quick and easy to understand

Secure

Securely answer compliance queries around the clock

Accurate

Give consistent, accurate answers every time

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Employees ask. Nira for Policy Guidance answers.

Imagine your employees having the power to tap into complex policy documents and get the information they need as soon as they ask a question. Nira makes it possible to do exactly that, giving bite-sized, clear answers referencing your documentation – around the clock, from anywhere.  

Nira for Policy Guidance brings you: 

  • An easy way to simplify your risk and compliance policies and processes for your people 
  • Maintained chat threads for context-aware compliance conversations 
  • A more human learning experience, using AI-based natural language processing
Get a demo

Improve policy awareness with a dedicated compliance AI

Like giving a mouthpiece to your code of conduct and policies, Nira is your first-line internal compliance expert. Powered by AI, it works seamlessly with our NAVEX One policy and procedure solution to find answers fast – so your human experts can focus on more hands-on tasks and outcomes.

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Instant compliance insights

Clear up compliance confusion in seconds

Empower your team with instant access to the right compliance information, exactly when and where they need it. 

  • User-friendly – Conversational AI responses feel like chatting with a team member, not reading a rulebook 
  • Links to policies – Policies and documentation are reinforced with micro learnings to improve engagement and retention 
  • Efficient retrieval – From desktop to mobile, answers are available anytime and anywhere
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Compliance made accessible

Simplify employee compliance by making it easier for your team

Transform how your people interact with your compliance program activities, keeping interactions intuitive and inclusive. 

  • Multilingual – Whether you have a local team or a global operation, language is no barrier with AI compliance conversations in over 70 languages 
  • On-the-go – Get your people the answers they need on desktop or mobile, wherever they are 
  • Easy access – Nira for Policy Guidance lives with employee compliance tasks and tools in the NAVEX One Compliance Hub portal
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Tailored to you

Fully featured for all shapes and sizes

No matter your organization’s size, built-in version control, document classification and multi-language support are all available. 

  • Reliable protection – Keep compliance conversations flowing while we safeguard sensitive data in our secure cloud environment 
  • Up-to-date – Break down barriers to understanding your program, both right now and when your policies evolve 
  • Fully auditable – Full audit and error handling trails mean you can see how the tool works and what questions come up most often

How we support your employee compliance success

Weave compliance into the fabric of your team’s day-to-day. With NAVEX professional services, compliance becomes more than a requirement – it’s a natural, empowering part of your workplace culture.

  • Empower your people

    Embarking on your employee compliance journey? We’re right beside you. Together, we’ll dive into your specific needs and chart a path that’s just right for your team – and that doesn’t end with software setup. We’re committed to ensuring you’re comfortable and confident navigating NAVEX One.  

    • Get up and running faster 
    • Empower your people  
    • Maximize your investment

Empower your people

Embarking on your employee compliance journey? We’re right beside you. Together, we’ll dive into your specific needs and chart a path that’s just right for your team – and that doesn’t end with software setup. We’re committed to ensuring you’re comfortable and confident navigating NAVEX One.  

  • Get up and running faster 
  • Empower your people  
  • Maximize your investment

Explore our top resources on leveraging AI to improve employee compliance and compliance management

Your Nira for Policy Guidance questions, answered

  • Is Nira for Policy Guidance generative AI?

    Yes. Nira for Policy Guidance uses generative AI through NAVEX’s implementation of large language models (LLMs). However, the experience is designed to be policy-grounded and controlled.  

    Nira does not generate answers from open-ended internet knowledge. Instead, it retrieves relevant content from the customer’s authorized policy and procedure documents and uses that content to generate a response. The model is configured for consistency, including setting the temperature to zero, which helps reduce creative or variable responses.

  • Does OpenAI (ChatGPT) have access to search queries? Are there any confidentiality risks for internal policies?

    Protecting the confidentiality of your organization’s information is a core design principle of Nira for Policy Guidance.  

    Nira uses Azure OpenAI Service, which provides a secure, isolated environment for customer data. Policy documents and user queries remain within the customer’s environment and are not used to train OpenAI’s public models. 

    Additional safeguards include: 

    • Data privacy and isolation: Customer documents and queries remain isolated and accessible only within the organization’s environment. 
    • Compliance: Azure OpenAI supports global and industry standards, including GDPR, HIPAA and ISO/IEC 27001. 
    • Encryption: Data is encrypted in transit and at rest, with additional network security and identity and access controls. 
    • Access controls: Nira respects the document access permissions configured in NAVEX One, ensuring users only receive answers based on content they are authorized to access.

  • Does Nira search all of an organization's policies, or can access be limited?

    No. Nira does not search all of an organization’s policies by default. Nira searches only the policy and procedure content available to the specific user asking the question, based on the NAVEX One Policy & Procedure Management (AKA PolicyTech) sites that user can access.  

    If a user has access to a PolicyTech site, Nira can search eligible published documents available through that site. If the user does not have access to a site, Nira does not use documents from that site when generating responses.  

    Restricted documents are not sent to Nira for processing. This means restricted content is excluded from Nira’s search and response generation process, even before user-specific retrieval occurs.  

    In short, Nira follows the same site-based access model already configured in NAVEX One Policy & Procedure Management and only uses eligible, accessible content when generating answers.

  • Does Nira only show documents an employee has access to in NAVEX One Policy & Procedure Management?

    Yes. Nira follows the same site-based access model configured in NAVEX One Policy & Procedure Management. 

    Nira only searches and returns eligible published policy and procedure content from the PolicyTech sites the user is authorized to access. If an employee does not have access to a site, Nira does not use documents from that site to generate answers or display supporting source documents.  

    Restricted documents are not sent to Nira for processing and are excluded from Nira’s search and response generation. This means employees only receive answers and supporting sources from eligible, non-restricted content they are authorized to access.

  • What information is stored or remembered by the AI?

    Nira may store information related to an interaction, including the user’s question, the response provided, user feedback and operational metadata needed to support the experience.  

    Within a single active chat session, Nira may use recent conversation context to support follow-up questions and provide a more natural experience. However, Nira does not retain conversational memory across separate sessions, and the AI model itself does not retain customer information after the interaction. 

    Stored interaction data is maintained in a secure NAVEX-controlled environment and kept separate from other customers’ data.

  • Can customers try Nira for Policy Guidance in a test environment before enabling it for all employees?

    Yes. Global Policy Administrators can test Nira for Policy Guidance before making it available across their organization.  

    Administrators can evaluate the experience using a dedicated test mode. Once they are confident Nira meets their organization’s needs, they can enable live access for employees through the authenticated Compliance Hub experience.  

    This testing capability is available for Policy & Procedure Management on the NAVEX One platform.

Turn pages of policies into instant compliance advice for your people

Let’s talk about how you can harness the power of AI to elevate your compliance program.

See Compliance Assistant in action