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It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Summary:

At NAVEX, our goal is to delight our customers by providing high quality, highly valued risk and compliance products and services.  As a Customer Migration Scheduler, your primary goal will be to work with our customers to schedule a migration of their existing system to a new program.  Typical customer discussions may include answering product how-to questions, explaining the benefits of our new systems and scheduling system overviews of new services.  You will be joining a fun, close-knit team who are respectful of everyone and committed to your continued growth and success!

Migration Services is working on a defined term initiative that is expected to last through the end of 2024, at the earliest.  Once trained and with successful performance, a candidate in this role would be positively viewed and considered for another role in the company or for new opportunities within our Migration Services team should one arise. 

We Offer You:

  • Inspiring Culture: Invested teammates, belonging groups, and a socially determined culture

  • Meaningful Work: Innovative products and solutions with real life impact for people and organizations

  • Career Growth: Stellar training, mentorship, and an unwavering commitment to your growth and success

  • Life Flexibility: To care for you, your loved ones and your community

  • Industry Leadership: A highly reputable, fast growing and consistently profitable organization

  • Real Rewards: Competitive and transparent pay practices, wellbeing programs and benefits with choice

What You Will Do:

  • Demonstrate a strong working knowledge of NAVEX’s suite of products as assigned to you and be able to communicate the value of our products with our customer base

  • Educate and train existing customers on what products and services are available to meet their immediate needs

  • Actively participate in initiatives that allow NAVEX to maintain healthy customer relationships and drive additional revenue

  • Manage customer discussions and questions via phone and email within service level agreement requirements and overcome customer objections to drive the customer toward a decision

  • Interpret and communicate specialized technical material into information usable by customers

  • Manage confidential and proprietary customer information


What You Will Need:

  • A bachelor’s degree or equivalent educational experience

  • Experience in a customer facing role preferred

  • Outstanding customer service skills with the ability to foster valued customer relationships, evaluating and defining their needs

  • Strong technical aptitude with a high level of accuracy, excellent follow-through, and reliability

  • The ability to listen and assimilate new information quickly

  • Highly motivated, self-starter that’s comfortable working independently and has strong organizational and time management skills to deliver priorities on time for internal and external stakeholders

  • Excellent verbal and written communication skills and a commitment to collaborate with people across a variety of levels with diverse backgrounds

About NAVEX:

NAVEX is the worldwide leader in integrated risk and compliance management software and services. Our solutions are trusted by thousands of customers around the globe to help them manage risk, address complex regulatory requirements, build corporate ESG programs and foster ethical workplace cultures. For more information, visit

Life at NAVEX:

Our employees experience life at work in a tight knit, engaging, and collaborative environment that offers a pathway to continuous career growth and development. 

We believe gratitude and grace go hand in hand; how we are supported by executive leadership, interact with our colleagues, and care extended to our customers.  We are committed to ensuring our employees have flexibility and capability that allows them to represent their work in a way that speaks to them.

We believe that we can each positively influence our experience in the workplace with a focus on employees.  Together we are strengthened by the transparency of our executive team, our organizational values and attributes, and our ability to connect with team members globally with a shared goal of doing the right things right.

We believe at NAVEX you will work in a position you love in a company and industry that is truly making a positive difference in the lives of people across the world. Your ability to serve others, uphold our code of conduct and workplace practices, and model our core values and attributes will be at the center of your success!

After successfully passing a background check, you can expect a fast paced, changing environment that includes frequent deadlines and the need to multi-task competing priorities each day.  You can anticipate extensive use of a computer, (including Word, Excel and PowerPoint), phone, and high volumes of email.  You should expect to consistently apply your strong English fluency when speaking with others, reading work related materials, and creating written correspondence.

Bottom line, our team believes you can experience incredible growth and have one of the most meaningful experiences in your career at NAVEX.  We compete for the best talent, offer a competitive salary, and a great benefits package in addition to the excitement of joining a team on a mission to build a phenomenal company. 

NAVEX is an equal opportunity employer, including disability/vets.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Reference ID
Employment Type
Full time
Remote - US


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