Customer Interface Specialist
R4148

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.
 

Position Summary:

Are you someone who is organised, detail oriented, and loves to code? Are you interested in starting a career in Web Development? If so, the Customer Interface Specialist role may be a great fit for you!

NAVEX is looking for a new Customer Interface Specialist who will develop, deliver, and support custom web interfaces as well as other tailored services to our customers. This position is also responsible for administering back-end requirements related to customer data and will work directly with our internal teams. The ideal candidate will work well within a team-oriented environment while managing a list of action items assigned by your manager. The majority of your tasks and responsibilities will be focused on NAVEX’s back-end system administration environment. You will be joining a fun, close-knit team who are respectful of everyone and committed to your continued growth and success!

We Offer You:

• An Inspiring Culture. Invested teammates, belonging groups, and a socially determined culture

• Meaningful Work. Innovative products and solutions with real life impact for people and organisations

• Career Growth. Stellar training and an unwavering commitment to your growth and success

• Life Flexibility. Time to care for yourself, your loved ones, and your community

• Industry Leadership. A highly reputable, fast growing and consistently profitable organisation

• Real Rewards. Competitive and transparent pay practices, wellbeing programs and benefits with choice

What You Will Do:

• Produce code and graphics for web intake sites

• Evaluate project requests based on system requirements

• Analyse and upload customer data to support web reporting environments

• Review and upload text in multiple languages

• Manage multiple work tasks, prioritising responsibilities, and executing against deliverables

• Provide technical support for Services teams

• Maintain individual Key Performance targets (on-time completion, accuracy, utilisation, etc.)

• Follow instructions and establish guidelines assigned by your manager

What You Will Need:

• A bachelor’s degree or prior work-related experience equivalent

• Basic JavaScript knowledge required, experience with JSON desirable

• Basic HTML, CSS, and web page layout skills required

• Graphic design skills with a good eye for layout, color, and usability

• Familiarity with popular web browsers and principles of accessibility

• Basic understanding of database structures and functionality as they affect interface design

• The ability to interpret instructions from diverse sources

• The ability to manage multiple tasks simultaneously and work within fixed deadlines

• The ability to learn and assimilate new information quickly

• Proficiency in Microsoft Office

• Excellent verbal and written communication skills and a commitment to engage with people across a variety of levels with diverse backgrounds

We believe each member of our team deserves to see a path forward to achieving their career and financial goals.

• Each team member is required to have a career plan in place and reviewed with their manager after six months with our team.

• Pay progression is based on performance.

Our pay programs are just one element of our commitment to Be the ONE place you want to thrive in life. Check out NAVEX’s career page to learn about our innovative people programs designed to create one powerful life experience for YOU!

NAVEX is an equal opportunity employer, including disability/vets.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!