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Thank you for your interest in NAVEX’s Online Compliance Training Courses. We will contact you shortly.

If you have any immediate questions, please give us a call at 1-866-297-0224.

Specifications. Requirements. Guidelines. 

Explore the technical specifications for delivery of NAVEX Global’s online compliance training. Implementation is quick and easy to configure since most organizations already have the software and computer requirements necessary for effective delivery.

Today, NAVEX Global offers multiple course players, each with specific technical requirements.

 

 

RCP Courseware Technical Requirements (if courses look like below)

Supported Environment – Desktop

  • Operating Systems: Windows 7+, macOS 10.12+

  • Browsers: Firefox, Chrome, Edge, Safari (Mac only)

    • NOTE: We recommend the latest version of browser be utilized, however early rollouts of new browser versions may need to be tested prior to full support
  • JavaScript: Enabled

  • Audio and Video Versions require a sound card and speaker or headphones

  • Display area of 1200x800 or greater

  • Screen resolution of 1440x900 or higher

  • Browser zoom settings that are less or greater than 100% are not supported

  • Video Mode: 5 Mbps or faster, stable internet connection (modem, Ethernet, or wireless network adapter required)

    • Audio mode: 3 Mbps
    • Silent mode: 2 Mbps
  • Recommendations:

    • Training sessions launched in new tab or new window
    • Not utilizing iframes for training session
    • Accessing outside of VPN

Supported Environment – Phone & Tablet

  • Operating Systems: Android 7.x+, iOS 10.x+

  • Browsers: Firefox, Chrome, Edge, Safari

  • Minimum screen size: 4”

  • Wireless Video Mode: 5 Mbps or faster, stable internet connection

    • Audio mode: 3 Mbps
    • Silent mode: 2 Mbps
  • Mobile: Full strength 4G LTE+

  • Recommendations:

    • Pop-up blocker disabled
    • Portrait mode

MCP Courseware Technical Requirements (if courses look like below)

Supported Environment to run courses in HTML5 – Desktop

  • Operating Systems: Windows 7+, macOS 10.12+

  • Browsers: Firefox, Chrome, Edge, Safari (Mac only)

    • NOTE: We recommend the latest version of browser be utilized, however early rollouts of new browser versions may need to be tested prior to full support
  • Flash: Completely removed and/or disabled (or course built as HTML5 only)

  • JavaScript: Enabled

  • Audio and Video Versions require a sound card and speaker or headphones

  • 1024x770 or higher monitor resolution

  • 5 Mbps or faster, stable internet connection (modem, Ethernet, or wireless network adapter required)

    • Audio only mode: 3 Mbps
    • Silent only mode: 2 Mbps
  • Browser zoom settings and Desktop Display Settings should be no more than 100%

Supported Environment for HTML5 Courses – Tablet (Phones are not supported on MCP)

  • Operating Systems: Android 7.x+, iOS 10.x+

  • Minimum screen size: 8.5”

  • Wireless Video Mode: 5 Mbps or faster, stable internet connection

    • Audio mode: 3 Mbps
    • Silent mode: 2 Mbps
  • Mobile: Full strength 4G LTE

Supported Environment to run courses in Flash

Flash was decommissioned by Adobe at the end of 2020 and is no longer supported by NAVEX Global. As such, please reach out to NAVEX Global Support or your Account Executive if your courses are still utilizing this playback method.

Operating system and/or browsers which may work to run courseware but are not formally supported include:

  • Linux or Solaris environments
  • Remote Desktop, Windows Terminal Server
  • Virtualized environments
  • Any browser other than listed supported above
  • Courses run through mobile LMS apps
  • IE compatibility mode (set by user or LMS)

NAVEX LMS Technical Requirements

  • Browsers: Firefox, Chrome, Edge, Safari (Mac only)

    • NOTE: We recommend the latest version of browser be utilized, however early rollouts of new browser versions may need to be tested prior to full support
  • Operating Systems: Windows 7+, macOS 10.12+

  • Session Cookies enabled

  • SSL enabled

3rd Party LMS Technical Requirements
Please verify specific LMS technical requirements with your LMS Provider. Course size/duration information available upon request.

  • All technical specifications listed under Courseware above
  • Recommended Course Format: AICC Split
  • Other Supported Formats: AICC Full, SCORM 1.2, SCORM 2004