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International outsourced call centre for employee reporting and whistleblowing

Outsourced Call Centre Services for Whistleblowing

NAVEX launched the first outsourced call centre for whistleblower hotlines in 1981. Since then we have been supporting our customers with global employee reporting solutions that reinforce speak-up cultures and drive data-centric whistleblower reports and incident management programmes. Our helpline services, including our outsourced contact centers, provide the ethics and compliance data needed to inform programme decisions, detect trends and take corrective action before minor issues become major concerns.

Global Intake Solutions

Trusted Outsourced Call Centre

150+ Languages

Secured Data Storage

“NAVEX redirects issue reports to the proper department and allows us to assign and follow up on cases electronically. It has saved a tremendous amount of time, which allows me to do what I should be doing: conducting investigations and answering inquiries.”

Cindy Hamilton, Director, Ethics & Controls Compliance, Telus

Secure and simple outsourced whistleblower hotline

Customised Telephony Solutions

Our outsourced call centre service sets the bar for the global hotline industry, proving best-in-class recommendations on a country-by-country basis.

Comfortable Reporting Environment

We support more than 150 languages with on-demand interpreters so employees can report in the language they feel most comfortable in.

Secure Storage

Reporting data is stored securely in servers either in the U.S. or the EU.

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Real-Time Insights

Transparent Hotline Operations

Our telecom status page gives administrators transparency into hotline operations.

Availability Insights

NAVEX’s Customer Resource Center gives customers real-time, country-by-country insight into hotline availability and potential restrictions.

Your Modern Compliance Programme Starts Here

NAVEX’s ecosystem provides a comprehensive suite of solutions that work together to help you meet today’s evolving ethics and compliance challenges.

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Connect your local and global workforce through the most trusted outsourced call centre

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